☁️
🚀
💎
🎯
🔧
Arhsub Technologies
Arhsub TechnologiesCloud • AI • DevOps
Legal Document

Privacy Statement

Your privacy matters to us. Learn how ARHSUB Technologies collects, uses, and protects your personal information.

1. Personal Information We May Collect and Process

For the purposes of this privacy statement, 'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of ARHSUB Technologies.

As a cloud-based services and technology solutions company, ARHSUB Technologies may collect and process Personal Information in connection with the delivery of cloud services, managed services, software solutions, technical support, website interactions, recruitment activities, and customer communication.

In general, you may browse our website without providing any Personal Information about yourself. However, certain information such as your IP address, browser type, operating system, device information, usage statistics, access timestamps, and general geographic location may be collected for security monitoring, analytics, troubleshooting, performance optimization, and website administration.

When you register on our website, contact us, subscribe to updates, request services, apply for careers, or access our cloud-based solutions, we may require certain Personal Information such as your name, email address, company name, designation, country, billing details, and telephone number for purposes including identity verification, account creation, customer support, service delivery, communication, and compliance obligations.

ARHSUB Technologies may also process business-related data, technical logs, support requests, system diagnostics, and service usage information in order to maintain service reliability, infrastructure security, incident management, and operational continuity.

2. Consequences of Not Providing Personal Information

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the corresponding service.

2. Legal Basis for Processing

ARHSUB Technologies processes Personal Information based on one or more of the following legal grounds:

• Contractual necessity: To fulfill our contractual obligations and provide requested services

• Consent: Where you have provided explicit consent for specific processing activities

• Legitimate interests: For business operations, fraud prevention, security, and service improvement

• Legal compliance: To comply with applicable laws, regulations, and legal processes

3. Data Recipients, Transfer, and Disclosure of Personal Information

ARHSUB Technologies does not share your Personal Information with third parties for marketing purposes without seeking your prior permission. ARHSUB Technologies will seek your consent prior to using or sharing Personal Information for any purpose beyond the requirement for which it was originally collected.

We may share your Personal Information within ARHSUB Technologies or with any of its subsidiaries, business partners, service vendors, authorized third-party agents, or contractors located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

When required, ARHSUB Technologies may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.

4. International Data Transfers

As a global cloud services provider, ARHSUB Technologies may transfer and process Personal Information in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and other legally recognized transfer mechanisms.

By using our services, you acknowledge and consent to the transfer of your Personal Information to countries that may have different data protection standards than your jurisdiction.

5. Use of Cookies

Cookies are small text files that, like most other Web servers, we place in your device that you use to access our website. This is done to recognize your device during a session or in your future visits to our website, primarily in order to provide better user experience.

Session cookie

Session cookies remain only as long as a browsing session is active, and are intended to avoid user inconvenience during browsing. These cookies allow websites to link the actions of a user during a browser session and expire at the end of the browsing session. Session cookies also assist the user in navigating the website, and allow the user to access secure parts of the webpage when logged in.

Persistent cookie

Persistent cookies are stored on a user's device even after termination of a browsing session. It helps in recalling the preferences or actions of the user. Persistent cookies are used for a variety of purposes such as retaining the visitor's language and regional preference(s) at the end of each browsing session. We may use services of third-party analytics service provider to analyze cookies to carry out a behavioral analysis in order to enhance user experience and convenience, and also to provide targeted and relevant content to visitors.

Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our website may not be available.

6. Data Security

ARHSUB Technologies adopts reasonable and appropriate administrative, technical, organizational, and physical security measures to safeguard Personal Information and cloud-hosted data against unauthorized access, disclosure, alteration, misuse, or destruction.

Our security practices may include secure infrastructure management, access controls, authentication mechanisms, encrypted communications, network monitoring, regular software updates, backup procedures, and incident response processes designed to protect the confidentiality, integrity, and availability of information managed through our systems and services.

7. Data Retention

ARHSUB Technologies may retain Personal Information and service-related records for as long as necessary to fulfill business, contractual, operational, security, or legal obligations, including compliance with applicable laws, dispute resolution, and enforcement of agreements.

Data retention periods may vary depending on the nature of the services provided, customer requirements, applicable regulations, and legitimate business needs. Typically, we retain:

• Account data: Duration of active account plus 2 years

• Transaction records: 7 years for tax and audit purposes

• Support tickets: 3 years after resolution

• Marketing data: Until consent is withdrawn or 2 years of inactivity

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by ARHSUB Technologies. We are not responsible for the privacy practices, policies, or content of such third-party platforms. Users are encouraged to review the privacy policies of any external websites they visit.

9. Children's Privacy

ARHSUB Technologies does not knowingly collect Personal Information from children under the age of 18 (or the minimum age required by applicable law in your jurisdiction) without verifiable parental or guardian consent. If we become aware that a child has provided Personal Information without appropriate authorization, we will take reasonable steps to remove such information from our records promptly.

10. Your Rights

Subject to applicable laws, users may have the right to:

• Access: Request copies of your Personal Information

• Rectification: Request correction of inaccurate or incomplete data

• Erasure: Request deletion of your Personal Information under certain circumstances

• Restriction: Request limitation of processing activities

• Portability: Receive your data in a structured, commonly used format

• Objection: Object to processing based on legitimate interests

• Withdraw Consent: Revoke previously given consent at any time

To exercise these rights, please contact us at privacy@arhsub.com with your request and proof of identity.

11. Right to Lodge Complaint

If you believe that ARHSUB Technologies has not processed your Personal Information in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority or data protection authority in your jurisdiction.

12. Automated Decision-Making

ARHSUB Technologies does not engage in automated decision-making or profiling that produces legal or similarly significant effects without human oversight and intervention. Any automated processing is used solely for operational purposes such as fraud detection, security monitoring, and service optimization.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your Personal Information, please contact:

ARHSUB Technologies

Email: privacy@arhsub.com

General Inquiries: contact@arhsub.com

Website: https://arhsub.com

14. Updates to this Privacy Statement

ARHSUB Technologies may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. We will notify users of material changes by posting the updated policy on our website with a revised effective date.

We encourage you to review this Privacy Policy periodically. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.